COVID-19: Follow updates from the University and R&DE

Dining FAQs

For more information about R&DE's COVID-19 precautions please visit dining.stanford.edu/rde-covid-19-faqs.


R&DE Stanford Dining COVID-19 FAQs

For more information about R&DE Stanford Dining practices and policies related to COVID-19, please visit our Clean Dining webpage.

Meal Plan & Cardinal Dollars FAQs

Food, Nutrition & Special Dietary Need FAQs

Media FAQs

    Other Dining FAQs

     


    R&DE Stanford Dining COVID-19 FAQs

    What is R&DE Stanford Dining doing to prevent the spread of COVID-19 and ensure a safe dining experience?
    R&DE Stanford Diningʼs CleanDining program builds upon the already high standards of food safety and sanitation in the dining halls, utilizing industry best practices and enhanced cleaning protocols. The goal of R&DE Stanford Diningʼs CleanDining program is to provide students with reassurance of the safety of their dining experience and create a focus on enhanced cleanliness that will be visible to students. Our CleanDining policies and related procedures manual is a living document that will be updated as new university guidelines and county regulations develop. R&DE Stanford Diningʼs CleanDining program was created to consistently meet all of the evolving expectations during the COVID-19 pandemic.

    Learn more about R&DE Stanford Dining’s CleanDining program.

    Why am I required to be on a dining plan while residing on campus?
    A dining plan will enable you to have safe and easy access to food, delivery of meals should you become ill or quarantined, and access to the campus nutritionist should you have special dietary needs.

    With shorter academic quarters, will I get a discount on my plan?
    The meal plan price has been adjusted to the number of days that meals are available this quarter.

    Who can access the dining halls and what identification will they need? 
    Dining halls are only fully accessible to undergraduate students, graduate students, and post-docs with an active R&DE meal plan and a valid Stanford Health Check “green badge.” Students must show their green badge and present a valid Stanford ID Card to gain entry to the Dining Hall.

    Spouses and partners of grad students/post-docs are required to show the Dining staff their courtesy card, and Resident Fellow children must show their Recreation All Access card in place of a “green badge” for access to the dining hall servery.

    Students who do not have a valid Stanford Health Check “green badge” will be required to wait in a designated waiting area remaining 6 feet from others. These students will be provided with a meal of standard options and/or accommodation for food allergies as required, brought to them by a Dining staff member.

    How do I access meals if I am sick or in isolation/quarantine?
    Isolation and Quarantine meals are available if you are ill and/or unable to come to a dining hall for a scheduled meal. To coordinate a sick meal delivery, please reach out to your Residence Dean or GLO Dean who will coordinate with R&DE Stanford Dining to meet your needs.

     

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    General Meal Plan FAQs

    What types of meal plans are available?
    R&DE Stanford Dining offers the following meal plan options:

    19 Meals per Week

    14 Meal per Week + 420 Meal Plan Dollars per year

    10 Meals per Week + 750 Meal Plan Dollars per year (available to upperclass students only)

    ALL undergraduate students residing on campus will be assigned the 14 meals/week plus Meal Plan Dollars plan. Students will be allowed to switch Meal Plans based on their class up until the last four weeks of the quarter. Students can switch their Meal Plan in their Axess account online or using the My Account feature. For questions, please contact the Meal Plan Customer Service Office by email at diningplans@stanford.edu (include your name and SUID number) 

    For more information, about meal plans, choices, and rates, please visit our Meal Plan page.

    How do I change my meal plan?
    Online meal plan changes can be made up until the last four weeks of the quarter. Students can switch their Meal Plan in their Axess account online or using the My Account feature. For questions, please contact the Meal Plan Customer Service Office by email at diningplans@stanford.edu (include your name and SUID number) 

    Can I change my meal plan at any time? What happens to my meals and my Meal Plan Dollars when I do?
    You may change your meal plan online up until the last four weeks of the quarter. When you change your meal plan, the entire cost of the original meal plan is reversed with a prorated charge put in its place, for however many days the original meal plan was active. You will then see a second charge for the prorated amount for the new meal plan, based on how many days are left in the quarter. This happens every time you switch meal plans.

    Meal plan dollars are prorated based on how many days are in each quarter. After changing a meal plan, meal plan dollars may be added or removed, depending on the meal plan selected. For further clarification please contact the Meal Plan Customer Service Office by email at diningplans@stanford.edu (include your name and SUID number)

    There is no administrative fee for changing meal plans. You are required to pay for the meal plan for which you are billed, within the specified time, even if you later change your meal plan. Separate charges or credits resulting from such changes will appear on your statement after each change.

    Are meal plans transferable?
    Meal plans and meal blocks may not be resold under any circumstances. Your plan, card and privileges are nontransferable meaning you cannot use your plan to obtain food or drink for others.

    Are the meals really all-you-care-to-eat?
    Due to the Santa Clara County COVID-19 protocols and requirements for operating foodservice locations, all meals are served pre-packed and for to-go only. Students are provided one bag to fill with the various food options available. Please take only what you can reasonably eat at each meal. A carry out bag will be provided. Tupperware, Ziploc bags and all other to-go containers are not allowed in the dining halls. R&DE Stanford Dining reserves the right to inspect any packages, coats, bags, purses, etc., brought into the dining areas. Students apprehended for allowing another person to use their meal card, or any other attempt to defraud can be subject to Stanford University’s judicial system.

    What day does my meal plan cycle start and end each week?
    The weekly cycle starts with Sunday brunch and ends with Saturday dinner each week. Your meal plan weekly meal balances are reset on Saturday after dinner.

    Can I use more than one meal swipe per meal period?
    You may only use one meal swipe per meal period.  

    Meal Plan Dollars and Cardinal Dollars: What’s the difference?
    Meal Plan Dollars 
    Purchased ONLY within the context of the Cardinal Select or Cardinal Light meal plans, all Meal Plan Dollars can be used in residential dining halls as well as select R&DE Stanford Hospitality & Auxiliaries cafés. Click here for the complete list where Meal Plan Dollars may be used. All Meal Plan Dollars expire at the end of the current academic year. 

    Cardinal Dollars 
    Cardinal Dollars allow you to increase dining flexibility within meal plans by providing dining facility choices outside of your residence. Adding Cardinal Dollars to your Stanford ID card eliminates the need to carry cash and provides you with the security and convenience of one card. One Cardinal Dollar is equal to $1.00. Purchase any amount of Cardinal Dollars and receive a 10% bonus. 

    Click here for the complete list where Cardinal Dollars may be used. Enrolled students can purchase Cardinal Dollars by logging in to their account using the Manage Your Account option on this website. On-line orders are charged to your University bill. Students can also submit an order via email. Send the email from your SUNet account to diningplans@stanford.edu. Be sure to include your SUID number and how much you wish to purchase. Email orders are billed to your University bill. 

    Stanford Affiliates and family members of affiliates/students, who do not have a login, may purchase Cardinal Dollars with a credit card here. For further clarification please email diningplans@stanford.edu (include your name and SUID number).

    Can I buy gift cards with my Meal Plan Dollars?
    No, Meal Plan Dollars can only be used at residential dining halls and select R&DE Stanford Hospitality & Auxiliary Cafes.

     

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    Food, Nutrition & Special Dietary Need FAQs

    I have a food allergy. How does R&DE Stanford Dining support students with special dietary needs?
    R&DE Stanford Dining prides itself on providing high-quality and nutritious cuisine to meet the wide variety of dietary needs within our diverse Stanford community. We offer support for students with food allergies and specialized dietary requirements through the Food Allergies @Stanford program. Students with highly specific or complex needs should consult with the Stanford Dining nutritionist as soon as possible to learn more about what accommodations are currently available, and whether these will meet their needs. Students can email nutritionist@stanford.edu or schedule a virtual consultation online.

    For more information about Food Allergies @Stanford, visit the Eat Well @Stanford webpage.

    Does R&DE Stanford Dining offer Kosher meals?
    Kosher to-go meals for lunch and dinner are available for pick-up 7 days a week at Arrillaga Family Dining Commons. For more information on Kosher Dining, please visit https://rde.stanford.edu/dining/glatt-kosher-dining-program.

    Does R&DE Stanford Dining offer Halal options?
    All chicken served in the dining halls is certified halal and halal beef is also available on a rotating basis. We do not cook with alcohol in any of our recipes and we are conscious to avoid cross-contact of pork products during food production. For more information on Halal Dining, please visit https://rde.stanford.edu/dining/eat-well-stanford#halal.

    How do I get a meal plan exemption?
    You may request an exemption if there are concerns about meeting medical or religious dietary requirements. Exemptions are granted only for serious medical issues/disabilities or religious reasons. 

    The Office of Accessible Education or Office for Religious Life will submit an exemption request on your behalf to Stanford Dining approval. There will be a fee associated with such an exemption. Please verify your eligibility for an exemption prior to applying for a residence. Questions regarding this policy should be addressed to the Office of Accessible Education oae-contactus@stanford.edu (for medical exemptions) or Office for Religious Life religious-life@stanford.edu (for religious exemptions).

     

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    Meal Plan Dollars & Cardinal Dollars

    Meal Plan Dollars and Cardinal Dollars: What’s the difference?
    Cardinal Dollars allow you to increase dining flexibility within meal plans by providing dining facility choices outside of your residence. Adding Cardinal Dollars to your Stanford ID card eliminates the need to carry cash and provides you with the security and convenience of a card. One Cardinal Dollar is equal to $1.00. Purchase any amount of Cardinal Dollars and receive a 10% bonus. 

    Meal Plan Dollars 
    Purchased ONLY within the context of a meal plan, all Meal Plan Dollars can be used in residential dining halls as well as select R&DE Stanford Hospitality & Auxiliaries cafés. Click here for the complete list where Meal Plan Dollars may be used. All Meal Plan Dollars expire at the end of the quarter. 

    Cardinal Dollars 
    Purchased in addition to a meal plan or separately throughout the year, Cardinal Dollars can be used in all the same ways as Meal Plan Dollars. Click here for the complete list where Cardinal Dollars may be used. Enrolled students can purchase Cardinal Dollars by logging in to their account using the Manage Your Account option on this website (under the "Students" header). On-line orders are charged to your University bill. Students can also submit an order via email. Send the email from your SUNet account to diningplans@stanford.edu. Be sure to include your SUID number and how much you wish to purchase. Email orders are billed to your University bill.

    Anyone may purchase Cardinal Dollars with a credit card at the Cardinal Dollars page online or by email at diningplans@stanford.edu.

    Can I buy gift cards with my Meal Plan Dollars?
    No, Meal Plan Dollars can only be used at residential dining halls and select R&DE Stanford Hospitality & Auxiliary Cafes.



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    Media FAQs

    Is filming or photography allowed in the dining halls?
    No audio or visual recordings, photographs, film or videos are permitted in the dining halls. 

    Can I interview Stanford Dining staff for a news publication or class project?
    Staff cannot be disrupted from performing their duties to comment or respond to interview questions. Any interview questions or request for comment must be submitted in writing and approved by R&DE Strategic Communications in accordance with R&DE policy. All media requests can be directed to Jocelyn Breeland, Executive Director for R&DE Strategic Communications. 

    Can I post a flyer/poster, eblast, etc. with the R&DE Stanford Dining name or logo on it?
    We do not allow flyers, posters, etc. to be posted or distributed with the R&DE Stanford Dining name, logo or use of the name of any Dining Hall without the prior written consent by the Executive Director of R&DE Stanford Dining. Any fliers, posters, marketing materials, etc. that are found to contain this information will be removed without prior notice.

     

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    Other Dining FAQs

    What is the alcohol policy in the dining halls?
    Alcoholic beverages are prohibited and cannot be possessed or consumed in R&DE dining halls, outside seating areas, or patios. R&DE staff can deny admission, access or meal service to anyone who is deemed to be overly intoxicated by the Dining management staff. 

    What is the process for requesting approval for working on a class project?
    Stanford students working on Stanford University approved class assignments or class projects and that are related to residential dining hall operations are reviewed for approval and must gain the express written approval by the Executive Director of R&DE Stanford Dining before proceeding. Under no circumstances can the audio or visual recording, interview, photograph, film or video, or any information provided by R&DE staff or gained through additional access in the residential dining halls in the course of working on an approved class project, be used for commercial or other purposes. Students can request this approval by filling out this form and submitting to diningprojects@stanford.edu. Please allow 3-5 business days for review and response to the initial submission as there may be multiple student requests for information.

    Is it possible to host political or religious events in the R&DE Stanford Dining Hall?
    R&DE Stanford Dining does not take political nor religious positions and does not co-sponsor nor advertise these types of events. During COVID-19, events will not be permitted in the dining halls.

    Can students or student groups post information on the student community boards?
    During COVID 19, we are limiting students or student groups from posting comments, flyers, photos, etc. on the bulletin boards. Please consult with your dining hall manager. If approved, be sure the information is respectful. We may monitor and remove inappropriate, offensive or any other postings at any time without notice.

    Will R&DE Stanford Dining sponsor our group's event fundraiser for a good cause?
    With over 600 student groups on campus, we could not possibly support all of the important and worthy student initiatives on campus. Our funding comes only from meal plan students and we need to be fiscally responsible to maintain the integrity of the dining hall meal program. Since the student meal plan is the only source of revenue for R&DE Stanford Dining to offset the operating expenses of running the dining halls, it is used to support dining hall activities and programs. We are unable to allow meal plan dollars to be used for purposes other than the direct relationship to the function of the dining halls.

     

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