1.      We respond to you within one business day.

2.      We provide a full proposal to include our services by an agreed date and time.

3.      We will continue to update a signed order until our contracted required confirmation date, five business days before event. Once within five business days, we will advise you on what we can and cannot accommodate per request. Additional fees may apply depending on associated costs.

4.      We source our food from local, organic, humane, fair trade, family-owned farms and businesses, or from sustainable farms and fisheries whenever possible.

5.      Included in all Stanford Catering contracts is a 5% service fee which goes toward maintaining our fleet of vehicles and large transportable catering equipment.

6.      Tax is not required on internal payment types (PTA). A 9% sales tax will be added to all non-university events. 

7.      An additional 18% administrative fee is added to all contracts with credit card and check payment type requests.