CROTHERS HOUSING SERVICE CENTER
Serving:
Branner, Crothers Hall, Crothers Memorial, Stern Hall (Burbank, Casa Zapata, Donner, Larkin, Sally Ride, Twain), and Toyon
Winter Break Closure
For winter break closure, all Undergraduate Housing Service Centers will be closed starting at 5:00 p.m. on Friday, December 19, and will reopen at 8:00 a.m. on Monday, January 5, 2026. Crothers Housing Service Center will open early to accommodate new winter quarter check-ins on Saturday, January 3, and Sunday, January 4, from 9:00 a.m. to 5:00 p.m.
Please see our winter break closure schedule for more information.
Telephone
(650) 721-2765
Email
Crothers Housing Service Center
Hours
Monday - Friday 8:00 a.m. - 5:00 p.m. (closed weekends and university holidays)
Mail and Packages
Please note that R&DE Housing Service Centers do not accept any mail or package deliveries for residents. All undergraduate students receive mail and packages through Stanford’s campus mail and package program. Here’s what you need to know:
Addressing Your Mail
All USPS flat mail (letters, cards, DMV, bank, etc.) must be addressed to the Tresidder Package Center using this format and address:
Student First Name & Last Name + SUNet ID
459 Lagunita Drive
c/o Stanford Tresidder Package Center
Stanford, CA 94305
Important: All undergraduate students must pick their USPS flat mail from the Tresidder Package Center. Do not address your mail to your campus residential address.
Addressing Your Packages
All packages (from Amazon, UPS, FedEx, online orders, etc.) must be addressed using this format and address:
Stanford Warehouse (space permitting on address fields)
Student First Name & Last Name + SUNet ID
8424 Central Avenue
Newark, CA 94560
More Mail & Package Information
For the most up-to-date information, mail and package policies, and more, visit the Mail and Package Services website, email mailandpackageservices@stanford.edu, and/or submit a ServiceNow ticket.
Lockout Assistance
For Lockout Assistance during regular business hours, Monday - Friday, 8:00 a.m. - 5:00 p.m., contact your Housing Service Center.
For after-hours Lockout Assistance, contact your Resident Student Leaders. If they are unavailable, you may contact the R&DE CARE Team: (650) 725-1602. The after-hours lockout fee is $45.
Emergency Maintenance Assistance
If you are experiencing safety or facilities issues such as broken plumbing, power outage, inability to secure a locking door, broken window/glass, etc. that require emergency maintenance or that occur outside of regular Housing Service Center business hours, call: (650) 725-1602.
For non-emergency maintenance requests, please submit a fix-it request.
Visit rde.stanford.edu/studenthousing/health-safety for additional resources.
Contact
Melissa Sanchez
Crothers Housing Service Center Supervisor
(650) 721-2765
Estevan Marquez
Crothers Housing Service Center Supervisor
(650) 721-2765
Address
Mark Taper Student Center
615 Escondido Road
Stanford, CA 94305