Wilbur Hall


R&DE Housing Front Desk Serving:

Wilbur Hall (Arroyo, Cedro, Junipero, Okada, Otero, Rinconada, Soto, Trancos) and the Gerhard Casper Quad (Castano, Kimball, Lantana, Ng) 

(650) 736-9982

(650) 736-8247

Wilbur Hall Front Desk

Monday - Friday, 8:00 a.m. - 5:00 p.m. (closed weekends and holidays)

Mail and Packages

Please note that R&DE Housing Front Desks do not accept any US Postal Service mail or package deliveries for residents.

Undergraduate Housing residents address all mail and packages to their U.S.P.S. post office box. Packages sent via other carriers will typically be delivered to the Undergraduate Package Center operated by FedEx Office on the first floor of Tresidder Memorial Union. Please see Mail and Deliveries for details. The most notable exceptions to the above are that Row residents may opt to have mail and packages delivered to their houses and that FedEx requires use of a different send-to address and pick-up location.

Lockout Assistance

For Lockout Assistance during regular business hours, Monday - Friday, 8:00 a.m. - 5:00 p.m., contact your R&DE Housing Front Desk. 

For after-hours Lockout Assistance, contact the R&DE CARE Team with your request: (650) 725-1602.

After-Hours Lockout Fees

  • First occurrence: Free
  • Second occurrence: $25
  • Third and subsequent occurrence: $45

Emergency Maintenance Assistance

If you are experiencing safety or facilities issues such as broken plumbing, power outage, inability to secure a locking door, broken window/glass, etc. that require emergency maintenance or that occur outside of regular Front Desk business hours, call: (650) 725-1602.  

For non-emergency maintenance requests, please submit a fix-it request

Visit rde.stanford.edu/studenthousing/help for additional resources.


Richelle Rodriguez
Front Desk Supervisor
(650) 736-9982

Cherie McCutcheon
Building Operations Supervisor (Gerhard Casper Quad and Mirrielees)
(650) 723-6499

Guy Mason
Building Operations Supervisor (Wilbur Hall)
(650) 723-1607

Jim Olsen
Housing Operations Manager
(650) 723-4779


658 Escondido Road
Stanford, CA 94305