COVID-19 Update

June 2, 2020 Updates​

Jump to FAQs

Health Alert on revised shelter-in-place order
Health Alert on face coverings at Stanford
From: Mona Hicks, Senior Associate Vice Provost and Dean of Students and​
          Shirley Everett, Senior Associate Vice Provost for Residential & Dining Enterprises

 

R&DE Responds to COVID-19

Stanford Residential & Dining Enterprises (R&DE) is responding to the COVID-19 situation, ensuring that we maintain essential services to Stanford students, while protecting the health and well-being of our dedicated staff.

R&DE has proactively implemented enhanced cleaning, disinfecting and safety procedures and additional protocols in all of our dining halls, residential common spaces and cafés. Our dining, housing, custodial and maintenance staff receive daily reminders and training about the steps they must take to prevent the spread of the virus.  

Campus Dining Options

R&DE continues to offer essential to-go meal services to the Stanford campus, with a modified schedule that acknowledges the reduced campus population and supports social distancing. As part of our effort to reduce cross contact and maintain social distancing, dining hall meal are limited to Stanford students. We invite Stanford students, faculty and staff to purchase take-out meals from the Axe & Palm and groceries, grab-and-go meals and sundries from the Munger Market. 

Student Dining Halls

  • New dining hall operating hours and assigned locations will begin with breakfast Thursday, March 19 and end with dinner on Wednesday, June 10. 
  • All open dining halls will offer meals seven days a week. Extended dining hours are available Monday through Friday at Arrillaga Family Dining Commons and Lakeside Dining. See hours and locations for more details. 
  • To help maintain social distancing, undergraduates will be assigned a dining hall based on their residence. Graduate students are able to dine in any open dining hall. 
  • Individuals are required to wear a face covering inside the dining halls at all times. 
  • Meals are pre-packed and for to-go only.
  • Sick meal delivery is available to students who should not visit dining halls due to illness. Students who need meals delivered to them will should contact their RD or GLO Dean.

Café/Munger Market

  • The Axe & Palm is open Monday – Sunday 11 AM – 8 PM, for take-out orders only. Customers are encouraged to use the Stanford R&DE FOOD ToGo app to arrange a meal pick up time.
  • The Market at Munger is open Monday – Friday 8 AM – 8 PM and Saturday – Sunday 10 AM – 7 PM, offering ready-to-eat meals, produce and ingredients for home cooking along with basic essentials. Groceries can be preordered for campus delivery or curbside pickup using the Stanford R&DE FOOD ToGo app

We will continue to evaluate our services, the menu and operating hours based on conditions while maintaining the safety of our customers and staff with social distancing of six feet or more. Please check the schedule as you make your dining plans.

Food Pantry Pop-Up

The monthly food program for students who need additional food support will continue. Visit the website for the next scheduled distribution and to register.

Student Housing

R&DE staff, including custodial and maintenance staff, will remain on campus to provide support to students in their residences. In keeping with the shelter-in-place order, some staff are providing remote support. All of these individuals remain available to answer questions and provide assistance at their same phone numbers and email addresses.

For routine maintenance requests, submit a Fix-it request 

For emergency maintenance requests, call (650) 725-1602.

For questions about your housing assignment, please submit a help ticket and a staff member will respond as soon as possible.

 

University Resources

Learn about Stanford's response to COVID-19, regular updates, and resources.

 

FAQs

Face Covering

Are face coverings required by students when in student residences?

Are face coverings required in the dining halls, Munger Market, Axe and Palm, and all other eateries on campus?

Are face coverings provided to students?

 

R&DE Student Housing Operations

Graduate Lottery 2020-2021

What is happening with students in Studio 2?

FOR STUDENTS INTERESTED IN RENEWING THEIR HOUSING OR ENTERING THE LOTTERY

What happens if I am assigned housing and need to cancel because autumn quarter classes are online?

What happens if I am assigned housing but I cannot get to campus because of travel restrictions or because I cannot obtain a visa?

Will the new Escondido Village Graduate Residences open on time?

When will I be able to apply for the 2020-21 Lottery or renew my contract on Axess?

If I am applying for medical accommodation through the Office of Accessible Education was the deadline April 13?

 

Graduate Housing

FOR STUDENTS REMAINING ON CAMPUS

Will graduate housing remain open for the summer?

If I am a graduate student taking a leave of absence or if I have graduated, can I stay in university housing?

Can I extend my housing contract to stay in university housing over the summer?

Can I sublicense my apartment for summer?

How do I terminate my contract?

FOR STUDENTS INTERESTED IN SUMMER HOUSING

Will any graduate students be assigned housing for summer quarter?

If I currently have a housing contract and stay for summer quarter, but I later decide to leave, when will I be released from my contract?

FOR STUDENTS INTERESTED IN RENEWING THEIR HOUSING OR ENTERING THE LOTTERY

When will I be able to apply for the 2020-21 Lottery or renew my contract on Axess?

If I am applying for medical accommodation through the Office of Accessible Education was the deadline April 13?

If I moved out of my apartment for spring quarter, what happens to my housing priority in the Housing Lottery?

If I am eligible to renew my housing assignment and I terminated my on campus housing for spring quarter, will I still be able to renew and be assigned to the same apartment for fall?

What if I have low or no housing priority in the Lottery? Should I apply?

Can I still renew for next year if I will not be here for the summer?

Can students change categories through the Lottery (e.g. move from single student housing to couples housing)?

If I enter the Lottery and receive a new assignment, when will I move?

FOR STUDENTS WHO MOVED OUT OF THEIR HOUSING ASSIGNMENTS

I am a graduate student who is already away from campus, and now I want to break my Stanford housing contract. What will happen to the belongings I left in my apartment? 

I took my room key with me, what should I do?

What if I urgently need an item in my apartment like medication or materials for a class?

Can you promise not to pack up my belongings while I am away?

If I terminated my contract, can I return to my apartment for summer?

What if I terminated my housing, left my things behind, and am assigned to a different location for autumn quarter?

What if I terminated my housing but left my belongings, and I will return for fall, and I do not want to come back for summer? Will I be charged for summer?

I left my car on campus. What will happen to it? What about my parking permit?

 

Undergraduate Housing

Retrieval of Student Belongings

 

What are the financial implications of leaving campus?

Can I change my mind?

I took my room key with me, what should I do?

How will all this impact our guarantee years in housing?

Who do I contact if a housemate is on campus, but should not be here?

I am an undergraduate living in graduate housing. Will I have the same restrictions as undergraduate students?

I am an undergraduate in graduate housing.  Will my room and board be prorated?

If I take a leave of absence during spring quarter, will I still receive four full years of housing?

Can Stanford ship my belongings to me? Will I be charged?

I left my car on campus. What will happen to it? What about my parking permit?

 

Dining

Which dining halls will be open? What about Suites dining societies? Will there be late night options available?

If I receive an exemption to remain on campus, do I have to have a meal plan?

Will the food pantry pop-up continue?

 

Self-Isolation

Which units will be used for such purpose, and where are they located?

Can the virus spread from a self-isolation space to other rooms in the same building? How can the university ensure that there will not be cross-infection between the healthy student body, and those in self-isolation?

While they are in isolation, will there be staff to bring them necessities such as food and take away trash from their room or do laundry for them?

How will the university disinfect the common areas in the buildings where students are in isolation?

Can students be self-isolated in hotels?

How does the university know whether the virus will or will not spread through the sewage system, ventilation system, or even air?

Can you contract COVID-19 by touching a doorknob?

Why doesn’t the university let everyone know where students are living in self-isolation?

 

 

Face Covering

Are face coverings required by students when in student residences?

For students living in undergraduate student residences, face coverings are required in all common areas (corridors, laundry rooms, kitchenettes, etc).  While not required in student dorm rooms or bathrooms, it is highly recommended when social distancing is not possible.

For students living in graduate student housing, face coverings are required at all times while not in their private student apartments.

Are face coverings required in the dining halls, Munger Market, Axe and Palm, and all other eateries on campus?

Students are required to wear face coverings in all dining halls, Munger Market, Axe and Palm, and all other eateries at all times.

Are face coverings provided to students?

Students are encouraged to provide their own face coverings while in student residences, dining halls, Munger Market, Axe and Palm, and all other eateries.  If there is a need for a temporary face covering, please contact your housing front desk.

 

Housing

Graduate Lottery 2020-2021

What is happening with students in Studio 2?

Beginning this fall, due to the COVID-19 pandemic, the university will need to use Studio 2 as temporary self-isolation space to house graduate, professional, and undergraduate students who test positive for SARS-CoV2 or who meet other public health criteria for temporary self-isolation or quarantine. In making this decision, the university is guided by direction from the Centers for Disease Control and Prevention (CDC), county and university health officials on how best to prevent spread of infections on campus. Studio 2 has been identified as an appropriate location for this purpose due to its configuration and size as well as its proximity to graduate, professional, and undergraduate housing communities. 

This means students currently living in Studio 2 will not be able to renew their assignments and remain in their same apartment. As promised, all students in Studio 2 who are eligible to renew (have priority years remaining) will be able to renew their housing assignment and be assigned to a standard studio apartment in one of the other studio buildings. All standard studios are charged at the same rate so students would pay the same amount had they remained in Studio 2. They are not required to participate in the Lottery. Renewals are the first assignments processed. Students who renew are guaranteed that apartment type.

Couples living in Studio 2 can renew into one of the other studio buildings or renew directly into one of the new premium studios in the Escondido Village Graduate Residences, as these have been designed to better accommodate couples than standard studios. Rates for standard and EVGR premium studios can be found on our website.

Students in Studio 2 will move to their new assignments over the summer months. We recognize that this an unexpected change during an unprecedented time. R&DE will work diligently to ensure a smooth transition for students.

Exactly when students move is dependent upon the student’s new assignment. We will be as flexible as possible in scheduling these moves. As we have promised, R&DE will provide boxes and movers to students at no additional charge as they relocate to their new assignments.

FOR STUDENTS INTERESTED IN RENEWING THEIR HOUSING OR ENTERING THE LOTTERY

What happens if I am assigned housing and need to cancel because autumn quarter classes are online?

Students who are assigned housing and subsequently cancel their assignments are normally assessed a $100-$450 fee depending on when they cancel. However, this year we will not charge any cancellation fees before July 15th in order to provide students time to solidify their plans for autumn quarter. After July 15, we will continue to waive cancelation fees for students who cancel their assignments due to events outside of their control (e.g., visa issues, travel restrictions, changes in academic schedule, etc). After July 15, students in these situations should file a petition in the Housing and Dining section of Axess and request the fee waiver

What happens if I am assigned housing but I cannot get to campus because of travel restrictions or because I cannot obtain a visa?

We will not charge cancelation fees prior to July 15th. After July 15th, we will waive housing cancelation fees for students who cannot get to campus due to travel restrictions or because they cannot obtain a visa.

After July 15th, you will need to file a petition to have the fee waived. You can do this in the Housing and Dining section of Axess.

Will the new Escondido Village Graduate Residences open on time?

The EVGR project is scheduled to open on time.

When will I be able to apply for the 2020-21 Lottery or renew my contract on Axess?

You may renew your contract or apply for the 2020-21 Lottery between May 24 and June 10, 2020 to receive a randomly assigned first-round number. If you miss the deadline, apply as soon as possible.

If I am applying for medical accommodation through the Office of Accessible Education was the deadline April 13?

No. The deadline has been extended to May 30. If you miss the deadline, apply as soon as possible.

 

Graduate Housing

FOR STUDENTS REMAINING ON CAMPUS

Will graduate housing remain open for the summer?

Yes, graduate housing will remain open to students who are currently living in university housing. No graduate students currently in university housing are being asked to leave.

If I am a graduate student taking a leave of absence or if I have graduated, can I stay in university housing?

We will allow students who take a leave of absence for spring or summer quarter or who have graduated to continue to live in graduate housing through the duration of their contract. They will be assessed the spring and/or summer quarter housing charges. (This is a one-time exception in these extraordinary circumstances.) Please file a petition to request an exception to the enrollment policy on Axess (http://axess.stanford.edu).

  • You will find the petition form on the Student tab under the Housing & Dining link.
  • Select Petitions under the Forms and Petitions section.

Can I extend my housing contract to stay in university housing over the summer?

Most students have a contract that extends through the summer. If you have terminated your contract or have a contract that ends before the end of summer, you may extend your housing contract to August 3, 2020 (for students with children) or August 16, 2020 (for single graduates and couples). This includes students living in the GSB Residences and Munger. Please note that if you are assigned into a new location for autumn quarter, you will be expected to move during the summer. We will be in contact with you regarding your move date.

To extend your academic year contract, please file a petition to request an extension on Axess.

  • You will find the petition form on the Student tab under the Housing & Dining link.
  • Select Petitions under the Forms and Petitions section.
  • Select Summer Housing Contract Change Request and indicate when you would like to move out.

Can I sublicense my apartment for summer?

We are not able to allow sublicenses during summer quarter. If you are not going to be here for the summer, you can terminate your summer housing and still renew your contract (if eligible for renewal). We anticipate that you will be able to return to the same apartment, but you are required to pack and label your belongings before you leave with the understanding that we may need to move them in extraordinary situations. If you do not pack your belongings and your apartment is needed over the summer, you will be charged the costs related to packing and storing your belongings.

How do I terminate my contract?

You may be released from your contract, but since we now know that in-person instruction will not resume on campus for spring or summer quarters, we ask that you completely move out of housing and return your keys before you go. You must make arrangements to have your items shipped or stored. College boxes is available, if you need to store or ship belongings. 

Once you know the date you plan to leave, you can file the termination on Axess (http://axess.stanford.edu) as soon as possible.

  • You will find the termination form on the Student tab under the Housing & Dining link.
  • Select Terminate Occupancy under the Housing Contracts section.
  • Please select the quarter you are moving out and enter the date you plan to move out.

Please return your keys to your Housing Front Desk

Given the extenuating circumstances caused by COVID-19 and the need to accommodate students relocating from one housing assignment to another over the summer months, we have suspended housing termination fees until autumn quarter.

Students will be charged for housing up until the date they file a termination or move out of their residence assignment, whichever is later.

FOR STUDENTS INTERESTED IN SUMMER HOUSING

Will any graduate students be assigned housing for summer quarter?

Students with current contracts that terminate at the end of spring quarter may apply to extend their contracts through summer. To extend your academic year contract, please file a petition to request an extension on Axess.

  • You will find the petition form on the Student tab under the Housing & Dining link.
  • Select Petitions under the Forms and Petitions section.
  • Select Summer Housing Contract Change Request and indicate when you would like to move out. 

We are unable to offer summer housing assignments to incoming graduate students or current graduate students who do not already have a housing contract with us. New graduate students arriving on campus will be eligible for move-in dates in August and September for their autumn quarter assignments. 

If you feel you must be assigned for summer quarter, please file a petition on Axess (http://axess.stanford.edu) to explain your situation. 

  • Select the Housing & Dining link on the Student tab.
  • Select Housing Petitions under the Housing Contracts section.

Please understand that given the seriousness of the COVID-19 pandemic, we can only consider cases with truly extraordinary circumstances.

If I currently have a housing contract and stay for summer quarter, but I later decide to leave, when will I be released from my contract?

Students who wish to leave in the middle of the summer should file a termination on Axess. Students will be charged housing fees up until the date they file a termination or move out of their residence assignment, whichever is later.

FOR STUDENTS INTERESTED IN RENEWING THEIR HOUSING OR ENTERING THE LOTTERY

When will I be able to apply for the 2020-21 Lottery or renew my contract on Axess?

You may renew your contract or apply for the 2020-21 Lottery between May 24 and June 10, 2020 to receive a randomly assigned first-round number. If you miss the deadline, apply as soon as possible.

If I am applying for medical accommodation through the Office of Accessible Education was the deadline April 13?

No. The deadline has been extended to May 30. If you miss the deadline, apply as soon as possible..

If I moved out of my apartment for spring quarter, what happens to my housing priority in the Housing Lottery?

Graduate students who moved out of housing due to COVID-19 will have the same priority in the Lottery that they would have had if they remained in graduate housing.

If I am eligible to renew my housing assignment and I terminated my on campus housing for spring quarter, will I still be able to renew and be assigned to the same apartment for fall?

You will be able to renew and will be assigned back to the same apartment type you vacated. However, given the dynamic nature of the COVID-19 crisis, we will do our best, but cannot guarantee, that students will be reassigned into the exact apartments they vacated.

What if I have low or no housing priority in the Lottery? Should I apply?

Yes! We anticipate being able to offer housing assignments to most students who apply for the 2020-21 academic year.

Yes, we are waiving the requirement that you maintain your summer contract in order to renew. You may renew and still file a termination for the summer quarter in Axess. We anticipate that you will be able to return to the same apartment, but you are required to pack and label your belongings before you leave with the understanding that we may need to move them in extraordinary situations If you do not pack your belongings and your apartment is needed over the summer, you will be charged the costs related to packing and storing your belongings.

Can students change categories through the Lottery (e.g. move from single student housing to couples housing)?

Students currently in housing who need to change categories should request a new assignment through the Lottery. Housing Assignments will work to reassign students over the summer. This option is only available to students who are changing categories for the 2020-21 academic year.

If I enter the Lottery and receive a new assignment, when will I move?

A variety of move dates will be added in June, July and August to accommodate students moving from one assignment to another.

FOR STUDENTS WHO MOVED OUT OF THEIR HOUSING ASSIGNMENTS

I am a graduate student who is already away from campus, and now I want to break my Stanford housing contract. What will happen to the belongings I left in my apartment? 

You may terminate your contract on Axess. You will not be able to access your apartment until a specific date when you are invited back to collect your belongings. This is to ensure that moves are managed consistent with social distancing and R&DE’s ability to provide logistical support. More information about this process will be forthcoming.

I took my room key with me, what should I do?

You will be receiving communication on how to return the room key.

What if I urgently need an item in my apartment like medication or materials for a class?

If you need essential items (such as medication, passport, academic materials required for this quarter) from your room or apartment, complete the “Shipping Request Form.” You must log into Google with your Stanford credentials to complete the form. A GLO Dean will get in touch with you to clarify and confirm your request. A staff member from Housing will retrieve the items and ship them to the address you include on the form.

Can you promise not to pack up my belongings while I am away?

It is our hope that you will be able to return to pack up your own belongings, but there may be some extreme circumstances in which we would need to pack up and store your belongings before you are able to return.

If I terminated my contract, can I return to my apartment for summer?

Students who have terminated their housing contract and completely moved out can only return during one of the established autumn quarter move-in dates in August or September.

Students who terminated their housing contract but left their belongings in their apartment can return if they are renewing in place. They may also return to pack up their belongings to switch assignments or to move-out. Students will be assigned specific dates to ensure the moves are managed consistent with social distancing and R&DE’s ability to provide logistical support. More information about this process will be forthcoming.

What if I terminated my housing, left my things behind, and am assigned to a different location for autumn quarter?

If you are changing assignments for autumn quarter, you are responsible for returning to campus to pack and move your belongings. You will be permitted to return to campus on specific dates after the shelter-in-place is lifted. More information about this process will be forthcoming.

What if I terminated my housing but left my belongings, and I will return for fall, and I do not want to come back for summer? Will I be charged for summer?

Housing Assignments will not charge you for summer quarter if you are remaining in the same housing assignment for autumn quarter unless you return and live in your space during the summer.

If you are changing assignments for autumn quarter, you are responsible for returning to campus to pack and move your belongings into your new assignment. Housing charges will be assessed for the time you are living in university housing.

More information on this process will be forthcoming, including information on when you should return to campus to move into your new assignment. 

I left my car on campus. What will happen to it? What about my parking permit?

Learn more about Stanford Transportation’s response to COVID-19.

 

Undergraduate Housing

What are the financial implications of leaving campus?

Except for those who were granted authorization to remain on campus due to special circumstance, your room and board bill will be prorated to the number of days you occupy the space during spring quarter. Please note that in-person instruction will not resume, and that the entire Spring Quarter will be online through virtual instruction. If you left personal possessions in your room before departing campus, please know that we are still working to determine how we will reunite students with their belongings.

Can I change my mind?

If you are an undergraduate student and have been granted approval to remain on campus after March 18, 2020 and you later decide to leave please file a help ticket with R&DE Student Housing Assignments and let us know you are leaving. Be sure to remove all of your belongings from your room and return your key to your Housing Front Desk.

I took my room key with me, what should I do?

You will be receiving communication on how to return the room key.

How will all this impact our guarantee years in housing?

We will work to ensure that students’ guarantee years are not negatively impacted by their housing status for spring quarter 2020.

Who do I contact if a housemate is on campus, but should not be here?

Please contact your Residence Dean.

I am an undergraduate living in graduate housing. Will I have the same restrictions as undergraduate students?

Undergraduate students living in graduate housing may leave campus, however, students will not be permitted to bring guests from off campus. We ask all community members to help mitigate community spread by practicing social distancing and reducing travel.

I am an undergraduate in graduate housing.  Will my room and board be prorated?

If you have already left your assignment in graduate housing, please file a termination of occupancy in the Housing and Dining section of Axess. Be sure to let us know if you left your things in your apartment or took them with you and if you plan to return to the Stanford campus for either summer or autumn quarters. You will not be charged for spring quarter.

If you are currently on campus but plan to leave, please file a termination of occupancy in the Housing and Dining section of Axess. Be sure to take your belongings with you and return your key to your Housing Front Desk. Your rent will be prorated up until the date you move out of housing.

If I take a leave of absence during spring quarter, will I still receive four full years of housing?

Student Housing will work to ensure that no one’s guarantee is negatively impacted by their spring quarter absence.

Can Stanford ship my belongings to me? Will I be charged?

If you left personal possessions in your room before departing campus, please know that we are still working to determine how we will reunite students with their belongings. 

I left my car on campus. What will happen to it? What about my parking permit?

Learn more about Stanford Transportation’s response to COVID-19.

 

Dining

Which dining halls will be open? What about Suites dining societies? Will there be late night options available?

On Thursday, March 19, the student meal program changed to the designated dining halls as indicated on the R&DE Stanford Dining website and new dining hall operating hours began. Gerhard, Branner, Yost, East and Murray dining halls have closed and will not reopen for spring quarter. If a student had any meal dollars remaining on their meal card, these expired with the end of winter quarter. There will be no refunds for room and board charges from winter quarter. Answers to this and many other undergraduate questions can be answered here.

R&DE continues to offer essential meal services to the Stanford campus, with a modified schedule that acknowledges the reduced campus population in spring quarter and supports social distancing.

As part of our effort to reduce cross contact and maintain social distancing, dining hall meals are limited to Stanford students. We invite Stanford students, faculty and staff to purchase take-out meals from the Axe & Palm and groceries, grab-and-go meals and sundries from the Munger Market.

  • Wilbur, Stern, Arrillaga Family Dining Commons (AFDC), Florence Moore, Lakeside and Ricker will offer meals seven days a week through the spring quarter.
  • Extended dining hours are available at AFDC and Lakeside five days a week, Monday through Friday. Visit the locations and hours webpage for detailed hours of operation by location. 
  • To help maintain social distancing, undergraduates are assigned a dining hall based on their residence. Please visit the locations webpage for the list of residences, including Suites, served by each dining hall. Graduate students with dining meal plans may eat in any dining hall. 
  • Meals are pre-packed and for to-go only.
  • Sick meal delivery is available to students who should not visit the dining halls due to illness. Students who need meals delivered to them should contact their RD or GLO Dean.
  • All students will be on the 19-meal plan due to the limited open Stanford Hospitality & Auxiliaries retail locations.

If I receive an exemption to remain on campus, do I have to have a meal plan?

Meal plans are required for all undergraduate students except those living in Mirrielees or those who were originally assigned to graduate housing during fall or winter quarter.  

Will the food pantry pop-up continue?

The monthly food program for students who need additional food support will continue. Visit the website for the next scheduled distribution and to register.

 

Self-Isolation

Which units will be used for such purpose, and where are they located?

A student in self-isolation is required to remain in their room/apartment for the entire 14-day period. The university has made plans to accommodate students, graduate and undergraduate, in isolation by identifying rooms that house an individual student in a private bedroom or apartment with an “en suite” bathroom suitable for this purpose. These rooms are located throughout undergraduate and graduate housing. If a student already lives in a location with a private bedroom or apartment with “en suite” bathroom, the student will be self-isolated there. Otherwise, the student will be relocated to a suitable isolation location elsewhere on campus. To support students in self- isolation, R&DE Stanford Dining has established a process for them to receive meals delivered from dining halls.

Other students living in a residence where someone is in self-isolation need not take additional measures beyond those already recommended to prevent the spread of disease. All residences are receiving enhanced cleaning and following disinfecting protocols 7 days a week.

Can the virus spread from a self-isolation space to other rooms in the same building? How can the university ensure that there will not be cross-infection between the healthy student body, and those in self-isolation?

The CDC currently allows for COVID-19 positive individuals or individuals who need to self-isolate for other reasons, to stay in their personal homes, even if other family members are present. The CDC recommends the isolation occur in a separate bedroom.

Since the CDC allows this to occur within a household, based on their guidance, our residential settings do not put students at any additional risk.

Also note that none of the residences where students are self-isolating have air circulating between units.

While they are in isolation, will there be staff to bring them necessities such as food and take away trash from their room or do laundry for them?

The University ensures that students in isolation do not need to leave their room by providing them the services they need to remain in place. This includes, food, water, waste pick-up, and linen service. All of these services are provided under specific directions to ensure the safety of our staff and the community. Students in self-isolation are also given clear instructions to help them understand what it means to self-isolate.

How will the university disinfect the common areas in the buildings where students are in isolation?

Students in isolation should not use common areas. Students in self-isolation have their own bedroom and bathroom.

Shared bathrooms used by other students in the residence and high contact touch points will continue to receive enhanced cleaning, following disinfecting protocols 7 days a week.

Can students be self-isolated in hotels?

Self-isolating on campus allows us to continue to provide services to the students during isolation.  

How does the university know whether the virus will or will not spread through the sewage system, ventilation system, or even air?

None of residences where students are self-isolated have air circulating between units.

The University continues to collaborate with external and internal subject matter experts on ensuring that all possible precautions are being taken to manage the spread of COVID-19.

Can you contract COVID-19 by touching a doorknob?

You can contract COVID-19 by touching an object that contains the live COVID-19 virus and then touching your eyes, nose, or mouth. This is why it is so important to frequently wash your hands, following duration protocols, especially when returning home from outside.

Why doesn’t the university let everyone know where students are living in self-isolation?

We value the privacy of our entire community, including those who are having to manage a 14-day isolation period for various reasons. We cannot provide or share this information as it is protected health information under HIPAA.

In these cases, Stanford will follow the Santa Clara County Public Health Department/Centers for Disease Control and Prevention recommendations on notifying those who are at risk due to an exposure to COVID-19. The goal is to notify all people who have or may have had contact with a case, so they can monitor their own health and seek care if they become ill. The CDC currently has experts in our county to assist us if the need arises.